Thompson Rivers University has issued a retraction of 400 acceptance letters that got sent by mistake and has also apologised for the erroneous communication.
The email indicating acceptance to the Bachelor of Science Nursing (BScN) degree program was sent in error on Thursday April 16. The email was mistakenly sent to a total of 504 applicants because of a technical error in a mail merge process in the Admission Office. Of the 504 applicants, seat offers were confirmed for 103 applicants, with the remaining 401 applicants receiving the message in error.
“We are extremely sorry that this error occurred,” said Lindsay Harris, TRU Interim Registrar. “Retraction emails were sent to all affected applicants between 9 pm and 11:30 pm last night. Follow-up communication is a top priority and is being provided promptly.”
Harris confirmed that TRU is conducting an investigation into the processes that led to the technical error and noted that all necessary revisions will be made to reduce the risk of a recurrence.
“The application process for nursing seats is competitive throughout the province,” said Dr. Donna Murnaghan, Dean, TRU School of Nursing. “We understand how awkward this situation is and how disappointed prospective students and their families may be. We sincerely apologize for any inconvenience this mistake may have caused.”
