Apple’s iTunes, App Store, iCloud, iBooks Store and Mac App Store were found to be working normally on Wednesday afternoon following a long and rare breakdown.
The global outage, which began around 5 a.m. ET on Wednesday morning, left millions of Apple users stranded for over 11 hours. The services were restored back at around 4.45 p.m. ET.
Users from all across the world including the U.S., Canada, Australia, Switzerland, Spain, the U.K., India and other countries complained that they were having problems in logging in to buy or download music and apps from iTunes and the App Store. They took to social blogging site Twitter to express their frustration using hashtags such as #itunesdown and #appstoresdown.
Apple apologized for the inconvenience, blaming an internal technical error for the reason behind the outage.
“We apologize to our customers experiencing problems with iTunes and other services this morning. The cause was an internal DNS error at Apple. We’re working to make all of the services available to customers as soon as possible, and we thank everyone for their patience,” the Cupertino noted in a statement it released to CNBC.
It is expected that the outage might have cost Apple millions of dollars. The global outage comes just days after the unveiling of the Cupertino’s highly anticipated wearable device ‘Apple Watch’.
