This week a lawsuit was filed against Apple CEO Tim Cook by a man claiming that Cupertino downloaded unwanted iOS 7 on his family’s iGadgets without express permission.
Mark Menacher, the plaintiff, from Poway, California, lodged a complaint against the company with the Superior Court of California in San Diego on Thursday. Menacher is seeking for “removal of iOS7 downloads from his family’s iDevices and reimbursement of ancillary costs totaling $50.”
According to Menacher Apple is not concerned about its customers when it comes to iOS 7. The plaintiff claimed that Steve Jobs roughed up with company employees to keep customers happy while Tim Cook is cultivating a “culture of contempt for customer satisfaction in pursuit of corporate profits. It is a policy that will eventually fail.”
The plaintiff’s complaint has been filed with the California court’s small claims division. Menacher will be representing himself in the court. In an interview with PCMag, Menacher said that he informed Bruce Sewell, Apple’s chief counsel, about his plan to “start in the small claims court and work up” earlier this month.
The plaintiff said he requested Apple’s technical support staff, executives, and board of directors quite a few times to get the software removed from the devices, but the result was “all to no avail.”
As per the complaint copy with PCMag, Menacher has claimed that “Unsolicited and undesired, the Defendant has downloaded software to several iDevices. This represents fraud, trespass, and theft. Plaintiff seeks removal of software download and restitution for time and expenses pursuing such”.
He said he even found numerous similar iOS7 download complaints in the technological media and on Internet forums.
The court has set the first trial date for Jan. 28, 2014.
