The ongoing cloud war between the big players has likely had UK firms are mostly affected by “noisy neighbour” syndrome, compared to the global counterparts, with just too many vendors offering too much of services leading to confusion, claims a new survey report.
Enterprise Management Associates [EMA] have conducted a survey, commissioned by iLand and VMware, which revealed that around 88 percent of the 415 enterprises participated from US, Asia Pacific and Europe face at least one unexpected problem, during the transition to cloud, with UK firms, finding it a bit harder, at 5 percent higher than average – 93 percent.
According to the report, the biggest issue that most of the users face is the pricing and performance of cloud services at 38 percent, while support related issues at 36 percent, unexpected downtime at 35 percent, while cloud management and scalability was the least reported at 33 percent.
The survey report also highlighted that an average company uses not just 1, but at least 3 Infrastructure-as-a-Service (IaaS) for their cloud development.
The report also looked at the success and failure rate of cloud projects with VMware vCloud-based service providers ranked as having the highest success rate of 67 percent and the lowest failure rate of 33 percent.
Rackspace was ranked with a rate of 63 percent of projects stalled or failed, followed by Amazon Web Services at 57 percent while Microsoft Azure stands with 44 percent failure rate.
The survey conclusions call out for top 4 areas where firms are anticipating better support and functionality. Around 80 percent of the enterprises said that they require professional services due to expertise gaps, with 57 percent of the firms citing the need for security and compliance services, 47 percent asking for integration with existing data centre services and 45 percent need disaster recovery planning.