WhatsApp has been missing from Windows Phone Store for nearly two weeks now and millions of new Windows Phone buyers are unable to install and use it. No timeline has been issued for the reinstatement of the app, but Microsoft has revealed that it is working with WhatsApp closely on this one.
Microsoft said in an update on its Answers forum that WhatsApp pulled the app from the Windows Phone Store after it discovered issues with how notifications were handled on devices upgraded to Windows Phone 8 Update 3.
“We are working closely with WhatsApp to resolve the issue quickly. Thank you for your patience and sorry for the inconvenience”, said Microsoft.
No timeline has been given by either of the companies but Microsoft has noted in its latest update: “We know it is taking longer than expected to find a solution and make WhatsApp available again. However, quality is a top priority for Microsoft and WhatsApp and we want to get it right.”
We have been closely monitoring the situation with WhatsApp on Windows Phone and will bring you the latest as soon as we hear something.
